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Managing Team Effectiveness
This unit specifies the outcomes required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.
This unit covers the skills and knowledge required to:
- Develop trust and confidence
- Develop and maintain networks and relationships
- Manage difficulties into positive outcomes
- Collect, analyse and communication information and ideas
This workshop includes the following accredited units:
BSBFLM403B Implement effective workplace relationships
BSBFLM503B Manage effective workplace relationships
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