Retail Qualifications
The retail industry is the largest single industry of employment within Australia. Retail has long been a sector that provides the first experience of employment for many young people with approximately 82% of all young people citing retail as their first job. A large number of these young people go on to make a career in retail through the many areas covered by the retail industry.
The employment profile of the retail sector includes functional roles such as selling, customer service, merchandising, inventory, loss prevention, security, employee relations, clerical administration, finance, operations, planning and specialist areas related to product or supervise provision.
The retail industry recognises the number of people working in the industry who have not completed a formal qualification, but who will hold the necessary skills from certificate II for entry into higher-level qualifications.
Retailer and employees benefit from use of the Retail Training Package. Below are some of the benefits:
Employees
- Gain the skills the retail industry needs
- Obtain recognition for their achievements
- Are productive workers as they learn
- Get more satisfaction from a professional approach to their work
- See the links between the national qualification in the Retail Industry Package & a career in retailing
Employers
- Adapt national skills standards to enhance their competitive edge
- Increase staff efficiency through training
- Retain & grow a more talented environment
- Create a more positive store environment
- Change more shoppers into buyers
Each qualification is aligned directly against the Australian Qualification Framework (AQTF)
Please select your qualification below:
Certificate II in Retail SIR20207
Certificate III in Retail SIR30207
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